Simply by touching a computer screen, a dispatcher can switch radio frequencies to communicate with fire, ambulance and police personnel and simultaneously know which units are available.
The Dispatchers for The Town of Clinton answer all 911 emergency calls for the town making them the first link to Emergency Services for the town.
With use of the Departments Computer Aided Dispatch System from IMC (Information Management Corporation) Dispatchers are able to provide life-saving safety information to the responding Emergency Personnel
While the new high-tech equipment improves the record keeping capabilities and makes the dispatchers job easier the bottom line is that response time is faster. This state of the art system was funded by tax payers of the town of Clinton.